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- MCS - Mobile Communications Service
- Mobile device management
- User authentication and asset management
- Advanced remote support tools and capabilities
- Automated databackup, extraction, management
- Complete logging and tracking of all transactions
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- Centralised Administration
- A complete and accurate device asset registry
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- The Power of Capturing Mobile Statistics
- Creates a repository of data that feeds flexible views and reports
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- Measuring and Managing Mobile Performance
- Device failures and offline
- Device usage and costs
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- Dashboard and Alerts
- Performance indicators to highlight exceptions
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- Centralised Controls
- Software version control, patches, updates
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- Statistical Archive
- Mobile activities logged and stored with auto date and time stamping
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- Mobile Health Views
- See online status of device battery, memory, performance
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- Analyse Device usage
- User comparisons by location, over time, type and behaviour
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- Improve Mobile Quality and Reliability
- Isolate performance issues due to geographic location
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- Monitor and Manage User Performance
- Remotely view user screens to improve user confidence
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- Consistently Improve Your Opertional Performance
- MCS captures the level of granular data and activity that gives you answers to the 4 challenges in mobile performance
- Device hardware
- Networks
- Software
- User skills
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